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Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.

Online Platforms Backlash

Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.

The company said the new system was more in line with other platforms.

The platform has recommended to examine their items and adjust the sizing manually when needed, which has left users frustrated.

Measurement Approach Changes

Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.

Shopper Experiences

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Manual Updates

Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.

Marketplace Information

The platform boasts over 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.